This Privacy Policy explains what personal data 877com collects from you as a registered player, how that data is used, who it may be shared with, how long it is retained, and what rights you hold over your own information under applicable data protection law.
Six fundamental data protection principles that govern how 877com handles every Pakistani player's personal information.
All personal data transmitted between your device and the 877com platform is protected by 256-bit SSL/TLS encryption — the same standard used by Pakistan's leading banks including HBL and Meezan Bank. Your data is never transmitted in plain text.
877com does not sell, rent, or commercially transfer your personal information to any third party. Data shared with service providers is governed by strict contractual data processing agreements that prohibit secondary use of your information.
877com only collects personal data that is strictly necessary for the specific purpose for which it is gathered — whether that is account registration, KYC verification, payment processing, or responsible gaming compliance. We do not collect data speculatively or beyond what is required.
Every category of personal data collected by 877com, the legal basis for its collection, and the retention period applicable to it are documented in full within this Privacy Policy. We believe Pakistani players deserve clear, honest answers about how their data is used.
Registered 877com players hold a full suite of data subject rights including the right to access, correct, port, restrict, and in certain circumstances erase their personal data. Requests are handled within thirty (30) days of receipt without charge in the first instance.
877com's data handling practices are designed in alignment with internationally recognised data protection standards. Our KYC, AML, and responsible gaming data obligations are governed by the conditions of our international gaming licence, which we take seriously.
877com operates the online gaming and sports betting platform accessible at 877com.net. For the purposes of this Privacy Policy, 877com acts as the data controller in respect of all personal data collected from registered players and website visitors.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to raise a concern about how your personal data has been handled, you may contact our Data Protection team through the following channels:
All written data protection requests submitted to 877com are logged, tracked, and resolved in accordance with applicable data protection obligations under our international gaming licence.
877com collects personal data from you across several stages of your relationship with us — from the moment you visit our platform through to the ongoing management of your account. The categories of data we collect are as follows:
When you create a 877com account, we collect your full legal name, date of birth, gender, residential address, Pakistani mobile number, and email address. This information is required to establish your identity and to ensure compliance with our 21+ age restriction policy.
To comply with our licensing obligations and anti-money laundering requirements, we collect copies of government-issued identification documents (such as your National Identity Card — CNIC), proof of residential address, and evidence of payment method ownership. KYC documents are processed and stored securely in accordance with Section 7 of this Policy.
We collect records of all deposits, withdrawals, bets, game results, and bonus transactions conducted through your 877com account. Payment method details — including JazzCash mobile wallet numbers, EasyPaisa account references, bank account names, and partial card numbers — are retained for transaction verification and fraud prevention purposes.
When you access the 877com platform, we automatically collect technical data including your IP address, device type, operating system, browser type and version, referral URL, pages visited, session duration, and click-stream data. This data is used for platform security, fraud detection, and service optimisation.
All communications between you and 877com — including live chat transcripts, support emails, and complaint records — are recorded and retained for quality assurance, dispute resolution, and regulatory compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, CNIC, address | Account registration, KYC, age verification |
| Contact Data | Mobile number, email address | Account communication, security alerts |
| Financial Data | JazzCash/EasyPaisa details, transaction history | Payment processing, AML compliance |
| Technical Data | IP address, device ID, browser type | Security, fraud prevention, analytics |
| Gaming Data | Bets placed, game history, win/loss records | Service delivery, responsible gaming monitoring |
| Communications Data | Chat logs, support emails | Dispute resolution, quality assurance |
877com uses the personal data it collects for the following specific purposes:
877com processes your personal data only where a valid legal basis exists. The primary legal bases we rely upon are as follows:
Where 877com relies on legitimate interests as its legal basis for processing, we conduct a legitimate interests assessment (LIA) to ensure our interests do not disproportionately override your privacy rights and freedoms.
877com does not sell or commercially transfer your personal data to third parties. We may share your data with the following categories of trusted third parties, strictly for the purposes outlined in this Policy:
All third parties who process personal data on behalf of 877com are required to enter into a data processing agreement that imposes obligations equivalent to those that apply to 877com as data controller. We do not permit our third-party service providers to use your data for their own purposes.
877com uses cookies and similar tracking technologies on the 877com.net platform. Cookies are small text files stored on your device that help us deliver a personalised, secure, and functional gaming experience. The categories of cookies we use are as follows:
You may manage your cookie preferences at any time through your browser settings or via the cookie consent manager available on the 877com platform. Please note that disabling certain cookies may affect the functionality of some platform features.
877com retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. Our standard retention periods are as follows:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML regulatory obligation |
| KYC Documents | 5 years after account closure | Licensing & AML compliance |
| Transaction & Financial Records | 5 years after transaction date | AML & tax compliance |
| Gaming History | 3 years after last activity | Responsible gaming & dispute resolution |
| Support Communications | 3 years after resolution | Dispute resolution & quality assurance |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
| Technical & Log Data | 12 months | Security & fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 877com's internal data destruction procedures.
877com implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures in place include:
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 877com will notify affected players and relevant authorities in accordance with applicable breach notification requirements.
As a registered 877com player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] or via 24/7 live chat.
You may request a copy of all personal data that 877com holds about you, along with information about how it is being used.
You may request correction of any inaccurate or incomplete personal data held in your 877com account or associated records.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
You may request that 877com temporarily suspends processing of your data while a rectification or objection request is being considered.
You may request a machine-readable copy of personal data you have provided to 877com, for transfer to another service provider.
You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes at any time.
877com will respond to all data subject requests within 30 calendar days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. All initial requests are handled free of charge.
The 877com platform is strictly intended for individuals aged 21 and above. 877com does not knowingly collect personal data from any person under the age of 21, and we do not knowingly permit anyone under 21 to register an account or access our gaming services.
Our registration process includes age declaration requirements, and KYC verification procedures are designed to identify and reject applications from individuals who do not meet the minimum age requirement. If 877com becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on the 877com platform, please contact our support team immediately at [email protected] so that we may take immediate action.
We strongly encourage parents and guardians to make use of internet filtering tools to restrict access to online gaming platforms for children in their household.
As an internationally licensed gaming operator, 877com may transfer certain personal data to service providers and system infrastructure located outside of Pakistan. Where such transfers occur, 877com ensures that appropriate safeguards are in place to protect the security and integrity of your personal data, including:
By registering an account and using the 877com platform, you acknowledge that your personal data may be transferred, stored, and processed in jurisdictions outside Pakistan. 877com will always ensure such transfers are conducted lawfully and with appropriate safeguards in place.
877com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material — meaning they significantly affect how your personal data is used or your rights in relation to it — we will notify registered players by email at least seven (7) days before the revised Policy takes effect.
The revised Privacy Policy will be posted on this page with an updated effective date. Your continued use of the 877com platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you may request account closure as outlined in the 877com Terms & Conditions.
We recommend reviewing this Privacy Policy periodically to stay informed about how 877com protects your data. The current effective date is always displayed at the top of this page and in the hero section above.
Play with confidence knowing your personal information is protected by bank-grade encryption and strict data protection practices — trusted by over 500,000 Pakistani players.
21+ only. Gambling involves financial risk. Please gamble responsibly. Privacy Policy applies to all 877com players.